FAQs
Some of our Frequently Asked Questions are below, our Care Home Manager is committed to guiding you every step of the way, offering personalised attention and assistance in person, by phone, and via email – please get in touch.
When you enquire about care and show interest in joining the Rosedale family, you can ensure that our team will support you throughout the entire process. We welcome visits to our home and are always eager to introduce families and individuals to our team members, as well as provide a tour of the home and its facilities.
To arrange a meeting to discuss your care and visit Rosedale Care Home, contact our Care Home Manager by completing an enquiry form, calling us or contacting a home directly. You can also pop into our home to pick up a brochure and arrange a meeting at your convenience. When we receive your initial enquiry via email or phone, we will be in touch within 24 hours to progress your enquiry.
When you get in touch with us, we ask that you please provide your name and address, your phone number or email address, and any relevant information about yourself or the person requiring care. This will allow our Care Home Manager to learn more about you in advance of arranging a visit to the home or follow up call.
When you speak with our Care Home Manager on the phone or in person during a visit, we will talk about your personal circumstances and how we can help you at our home. We will talk about the types of care we have available, i.e. residential, dementia care, or respite care – and what will best suit your individual needs. During this conversation, we will also discuss the assessment process, fees, and individual funding arrangements.
When you speak with our Care Home Manager on the phone or in person during a visit, we will talk about your personal circumstances and how we can help you at our home. We will talk about the types of care we have available, i.e. residential, dementia care, or respite care – and what will best suit your individual needs. During this conversation, we will also discuss the assessment process, fees, and individual funding arrangements.